What Information We Hold and Why
When you create an account, we collect your name, email address, date of birth, and the mobile number linked to your wallet — whether that is bKash, Nagad, or Rocket. This lets us verify your identity, process deposits and withdrawals, and keep your account secure. Transaction
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records are retained as required by applicable financial compliance obligations; we do not store your full bKash or Nagad PIN at any point. Device data — browser type, IP address, and session timestamps — is logged to detect unauthorised access and maintain platform stability. We do
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not sell your personal data to third parties. Where we share data with payment processors or fraud-prevention services, those partners are bound by confidentiality agreements. Your data is processed in jurisdictions where we operate, and your continued use of the platform where permitted under local law
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constitutes acknowledgement of this policy.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.